GUEST GUIDELINES

Salon Policies & Guarantees

1. Cancellations & Rescheduling

We understand that schedule changes happen. We kindly request at least 24 hours notice for any cancellations or modifications through your BookGuru confirmation link or by calling us directly at (450) 656-6111.

2. Punctuality & Late Arrivals

Please arrive on time so we can dedicate our full attention to your treatment. Arriving more than 15 minutes late may require shortening your service or adjusting nail art complexity to respect following appointments.

3. 5-Day Quality Guarantee

We take immense pride in our craftsmanship. If your gel polish or builder gel chips or lifts within 5 days of your appointment due to application error, we will gladly repair it free of charge. Simply contact us to arrange a quick touch-up.

4. Cleanliness & Medical Sterilization

Your safety and well-being are sacred. All reusable metal implements undergo hospital autoclave sterilization. Nail files, buffers, and pedicure tub liners are strictly 100% single-use for each client.

⚖️ Informational notice: These policies outline the salon's standard service practices and quality commitments. They do not constitute formal legal terms and may be adapted to individual guest circumstances by salon management.

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